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Definition of "Integrated Voice Response" |
Integrated Voice Response is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media. / Combinatorial logic is a concept in which two or more input states define one or more output states, where the resulting state or states are related by defined rules that are independent of previous states. Each of the inputs and output can attain either of two states: logic 0 or logic 1. A common example is a simple logic gate . |
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